Festive afternoon tea..was underwhelmed. Had to pick 4 sandwiches each. All came on one plate. Friend ordered beef - right next to the veg one. I don't eat beef very off putting. Got friends sandwiches wrong, twice. Not attentive. Never came to us, we had to try and get their attention. Cakes..it was eggnog?! What if you didn't drink alcohol??? But not the point, wasn't nice little cakes, just biscuits! Tried but won't go again for afternoon tea.
Go for the food if nothing else! Minimalist menu with some outstanding dishes, I highly recommend the red snapper. The only downside is the carpark. it's pitch black at night with no proper footpaths or lighting. It didn't feel safe or easily negotiable in heels. Staff were superb.
Winstanley house is a very nice place and the staff are very attentive, however, we went for afternoon tea and 4 finger sandwiches (2 rounds of bread) per person felt a little mean for £25 (per person). We had to ask for our tea and were not offered a refill though we also ordered 2 bottles of champagne (£78 a bottle), so asking if we wanted a few more sandwiches would not have eaten into their profits. Wont be doing afternoon tea here again.
Beautiful venue, we attended a wedding a few days ago and staff where lovely and approachable. Only thing I'd recommend is getting rid of the gravel outside and putting a smooth road for carpark, The stones dent very easily and the dust the cars where covered in was very noticeable.
A good stay in a well presented grounds. The building has many traditional features which really help to set the mood. The staff here are very friendly and will go out of their way to help you and maintain standards within the hotel. I was a little bit disappointed that the disabled parking area wasn’t used for disabled people and anyone could park there, this sort of thing really needs to be enforced. During my stay I noticed an issue with my mattress, it would appear that one side / part of the mattress would compress resulting in a inability to lay flat, it looked like the memory foam mattress had been folded and caused a crease in it. I spoke to reception and 3 members of staff appeared at my room, we agreed to swap the mattress but on return to my room later that day sadly this hadn’t happened which resulted in a uncomfortable nights sleep. I should mention that the rooms here are in fact beautifully presented, I particularly liked the wooden beams in the ceilings which gave a very traditional vibe.
